Shipment & Payment
Information Verification and Disclaimer
Make sure that you have a correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly to which your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure correct shipping address (detailed street number, city, state, consignee name, contact information and zip code) as we are not liable for packages that are sent to the wrong address when the address information is uncorrect.
A: Once your order shipped out, we will send the shipping information to your email and also update the shipping on the Paypal. You may also log in our website and check the shipping information in My Accouting- My Order-View Order-Track Your Order.
First Time Order
For your security, please be aware that first-time order can only be delivered to the cardholder's billing address or a corporate work address which we are able to verify independently.
Shipping Fee & Tax
Free shipping and free tax for all orders.
Estimated Delivery Time in Business Days
America 3-5 days (UPS and USPS)
Please note: The shipping might take longer during the holiday and the weekend.
We only ship the order to the confirmed address provided by the buyer. All our products are usually shipped within 24 hours. However, please also allow 1-3 business days of handling time (especially for orders placed on the weekends).
We do our best to offer you the most reliable and affordable ways of shipping. However, international delivery and transit time depends on the express company and local customs. Therefore, we are unable to take all responsibility for any delays or customs duties. All our extensions are shipped from Xuchang City, China. If you do not receive your items on time, please contact us for further assistance. Thank you for your understanding.
We offer cooperative TNT,DHL or UPS/USPS shipping which will reduce the shipping cost greatly for multiple purchases.
Please contact us within 24 hours timeframe and we will change or withdraw it for free. However, if the item has already been shipped, we won’t be able to cancel or change your order. What if you don’t want items anymore? You can return them to us as soon as possible after receiving for a full refund.
We accept all major credit cards (Visa, MasterCard, America Express) as well as PayPal payment.
No card information is ever saved at DSoar Hair and it remains the private property of the card holder at all times before, during, and after placing order. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors. We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party-payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. DSoar Hair does NOT keep credit card information on record.